Frequently Asked Questions

• Charging & Data Cables: 6 months
• Adapters, Headphones, and Powerbanks: 2 years
• Converters and Adapters: 6 months
• Cigarette chargers, Tablet pens, Wireless chargers: 1 year

You can contact us via our WhatsApp support line for products purchased from nillkin.com.tr, Hepsiburada, and Trendyol (mcdodoshop) stores.

For products purchased from other sellers, you should contact the seller directly.

Returns for products purchased from nillkin.com.tr, Hepsiburada, and Trendyol (mcdodoshop) stores are processed by us.

To initiate a return, you must contact us via iletisim@nillkin.com.tr or our WhatsApp line.

Returns for products purchased from other sellers must be handled by the respective sellers.

To cancel your order, log into your membership account and cancel the order from the membership panel. You can also send an email to iletisim@nillkin.com.tr or reach us through our contact page.

You can contact us between 09:15 and 18:00 on weekdays. Click here for our contact page: contact.

You can contact us between 09:15 and 18:00 on weekdays. For our contact page, click here.